Support

You take (or choose) one selfie. The app securely sends it to an AI vision model that assesses your skin undertone, hair color, eye color, and overall contrast, then assigns you one of the 12 color seasons — with your 10 best colors, 4 neutrals, 5 colors to avoid, and makeup tips. The analysis takes about 20 seconds.

• Use natural daylight — face a window, avoid warm indoor bulbs.
• No filters, no heavy makeup, hair pulled back if possible.
• Look straight at the camera with your face filling most of the frame.
• Lighting changes results, so if your confidence score is low, re-analyze in better light — it's included, not an extra charge.

After your analysis, the app shows your own selfie against your best colors and your "avoid" colors side by side — the digital version of a professional draping session. It's rendered entirely on your device, and you can share the result card with friends.

Yes. Your photo is used only to run your analysis and is never stored on our servers or used to train AI models. The Draping Reveal never leaves your phone unless you share it. Full details are in our Privacy Policy.

Subscriptions are handled by Apple. Either:

1. In the app: Settings → Manage Subscription, or
2. On your iPhone: Settings → your name → Subscriptions, or
3. Visit apps.apple.com/account/subscriptions.

Cancel anytime before your trial ends and you won't be charged.

Open the app, go to Settings, and tap Restore Purchases. Make sure you're signed in to the same Apple Account you purchased with.

Purchases are processed by Apple, so refunds go through them: visit reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase. Apple typically responds within 48 hours.

Your results, answers, and saved selfie live only on your device. Use Settings → Redo Onboarding in the app to clear your answers and last analysis, or delete the app to remove everything. We keep no copy — there's no account and no server-side data to delete.

• Check your internet connection — the analysis needs to reach our service.
• If the service is busy, wait a minute and try again.
• Try a different photo; very large or unusual formats occasionally fail to load.
• Still stuck? Email us with your iOS version and roughly when it happened.