PrepLine Support

AI Interview Prep · We're here to help

Need help or have feedback? Email us at [email protected] and we'll get back to you, usually within 1–2 business days.

What does PrepLine do?

PrepLine generates tailored interview questions from a job title or description and gives you instant, AI-powered feedback on your practice answers so you can walk into interviews more prepared.

How do I generate questions?

Create a job target by entering a role or pasting a job description. PrepLine generates a set of likely interview questions. Tap a question to record your answer and receive feedback.

How does the free version work?

Free users can try core features with daily limits and short wait times. Upgrading to PrepLine Pro removes those limits and unlocks unlimited question generation and feedback.

How do I start the free trial or subscribe?

Open the paywall in the App and choose the weekly plan to start the 3-day free trial, or choose the annual plan. Subscriptions are billed through your Apple ID.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select PrepLine, and change or cancel your plan. Cancel at least 24 hours before a renewal to avoid being charged.

How do I restore a purchase?

If you reinstalled the App or got a new device, open the paywall and tap Restore Purchases while signed in with the same Apple ID used for the original purchase.

Is my data private?

PrepLine works without an account and stores your content on your device. Practice content is sent securely to our AI provider only when you request questions or feedback. See our Privacy Policy for details.

Still need help?

Email [email protected] with your device model and iOS version, and a short description of the issue.